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Flexibility, Monetization, Service

End to End Customer Management and Billing but more....

Manage all aspects of your customers and business with Redbac.
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Redbac
™

Redbac is ALTERCOM's flexible, cloud based M2M management and billing system. Customer's choose all or one of the below available modules:
  • Billing
  • CRM
  • Stock Control
  • Customer Self Care Portal
  • Business Intelligence Module
  • ​Contractual Obligation Tracking

ALTERCOM services

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Full Service Options

ALTERCOM offers an end to end operations service in conjunction with Redbac. ALTERCOM has been the outsourced partner for billing (and business) operations for some of the worlds largest operators.

Customers can choose to have ALTERCOM take care of all aspects of their business and billing operations or a selection.

This service is also available to companies who are not using Redbac where it makes sense to let our expertise reduce your time and costs through outsourcing to us.
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Consulting

ALTERCOM helps companies un-tap new revenue streams.

Our consultants have the experience to work with your company to secure existing revenue streams plus find where new revenue may be lurking in your M2M venture.

We also offer: 
  •  Business Analysis
  • Process design and change management- any new technology and approach comes with a need for business process change.
  • Collections strategies design
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Data Analysis

One thing M2M and IOT is certainly creating is more data than has ever been seen in history.

Using this data, let ALTERCOM help you understand what your customers are doing and why.
Our data consultants assist in both;
  • Enabling meaningful data analysis through data warehouse and reporting tool set up
  • Undertaking the analysis on your behalf ​

Let's Get Started.
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